We are here to help. Please take some time to look through the frequently asked questions below and do not hesitate to reach out to us if you haven’t found the answers you were looking for.
Frequently Asked Questions
Do not hesitate to contact us if you can't find the answer you are looking for.
1. What type of magnesium is in the RLS-H Formula?
The RLS-H Formula has two types of Mg. One is oxide and the other is a vegetable chelate extracted from specific food sources. Since The RLS-H’s inception, we have found these two forms combined provide the best results for people who struggle with restless sleep. To maximize the RLS-H's effects, we recommend also taking the RLS-multi. The RLS-H Formula and RLS-multi are both patent pending.
2. Can't I get magnesium from my diet?
Yes, but it’s usually not enough. It is a well know fact that our food is lacking vitamins and minerals so getting enough magnesium solely from food is not likely. This applies to both organic and non-organic food. That is why supplementation is very important. Improved farming practices combined with the overuse of pesticides and herbicides have severely diminished the vitamin and mineral content in our food.
3. Is it possible to take too much magnesium?
Taking too much magnesium is possible however your body will use what it needs and eliminate any excess. The excess will go into the colon, causing it to hydrate, where the only effect is stools that are “loose.” Millions of people around the world use magnesium simply because of the natural, laxative properties. This would be the only side effect, and any “overdose” is safely depleted through the kidneys. People on kidney dialysis or who have severe kidney disease should consult their physician before taking any magnesium in supplement form.
4. How long will each bottle last?
One bottle of the RLS-H Formula and RLS-multi will last approximately one to two months.
5. How much should I take?
Typically, a person will take one capsule a day of the RLS-H Formula and 2 to 3 capsules of the RLS-multi depending on weight and health goals. Printed instructions are included in every order and for additional questions, please contact our support team.
Orders and Shipping
1. When can I expect my order?
To maintain quality, all orders are made and shipped from Canada. So depending on your location, you can receive your order anywhere from 3 to 10 business days. Please see our shipping policy for more details.
2. Will I get a tracking number?
In Canada, in most cases, a tracking number will be provided. For international orders, a tracking number is not yet available.
3. Can I change my order?
Orders are processed quickly so if you need to change anything on your order, please call our support team as quickly as possible and we will try to accommodate you as best we can. If your order has already shipped, we will not be able to make any changes.
4. Do you ship everywhere?
We can ship our products anywhere in the world.
5. Can I return a product?
Please see our Return Policy for more details.
1. What if I drink alcohol?
Our products are safe to use with alcohol. Our products ship with instruction sheets for assistance and you have access to our online support team for additional help.
2. What if I'm pregnant or breastfeeding?
Yes, pregnant and breastfeeding women can use our products. In fact some women experience restless sleep while pregnant for the first time.
3. Can I take these products with other medications?
Our products have no known interactions with any medications.
4. Is the RLS-H Formula safe for diabetics?
Yes, we have many people who have both type 1 and 2 diabetes who rely on our products.
5. Can the RLS-H Formula be used as a laxative?
The RLS-H Formula can be used as a gentle, natural laxative. The laxative effect is specific to magnesium regardless of the form. If you develop loose stools while taking magnesium, it may mean you are taking too much at one time. Please contact our support team for additional assistance.